FAQ

Yes, you can change your order subscription from your account.

Once your order has been processed and shipped, you will receive an email notification containing the shipment tracking information.

Message us within 1-2 hours after purchase we can change a shipping address. unfortunately, we cannot change after the order is placed after 2 hours. If this occurs we will only ship to the shipping address provided during the checkout process. Please, double-check your shipping address before submitting your order.

You may cancel an order for a full refund if your order has not shipped yet. To cancel your order, please email us. We will do our best to catch your request before it has been shipped, though we cannot guarantee this.

We accept major credit cards; VISA, Master Card, Discover, American Express and additional payment options like Google Pay and PayPal, among others. An up-to-date list of accepted payments is available during the checkout process.

Domestic returns will be accepted for a refund to the original payment method within 30 days of the order being shipped.

Returns are subject to a $5 processing fee, which will be deducted from your refund. Please note that any outbound shipping costs paid are non-refundable.

Contact us to receive a return confirmation number to start your return process.

International orders are not eligible for returns.

If your order was damaged during shipping, please send us a photo of the damage using your email address associated with your order and order number within 48 hours of receiving (email us). After 48 hours since delivery, we are unable to replace or refund your order.